Privacy Policy
Effective Date: May 03, 2026 • Version 1.0 • BookVelo Data Protection
Our Commitment
At BookVelo, we believe privacy is a fundamental right. This policy outlines how **BookVelo** collects, uses, and safeguards your information when you interact with our marketplace.
We do not sell your personal data to third parties. Our business model is built on providing elite maritime software, not on monetizing your information.
1. Information We Collect
We collect information necessary to facilitate boat bookings and manage your account:
- **Account Data**: Name, email address, and WhatsApp number.
- **Transaction Data**: Booking history, tickets, and payment status (processed via Razorpay).
- **Technical Data**: IP address, device type, and browser cookies to improve platform performance.
2. How We Use Your Data
Your data is used strictly for operational purposes:
- To issue digital passes and booking confirmations.
- To provide real-time WhatsApp updates regarding boat slots.
- To verify provider identity and ensure marketplace safety.
- To comply with maritime regulations and tax requirements.
4. Data Security
Encryption Standards
We implement industry-standard SSL/TLS encryption for all data in transit. Access to our database is restricted to authorized personnel under strict confidentiality agreements.
5. Data Retention
We retain your account information as long as your account is active. Booking records are kept for a minimum of 7 years to comply with Indian financial and audit regulations.
6. Your Rights
You have the following rights regarding your data:
- **Access**: Request a copy of the data we hold about you.
- **Correction**: Update inaccurate or incomplete information.
- **Deletion**: Request the deletion of your account and PII.
Data Privacy Inquiries
Contact our Data Protection Officer (DPO) at privacy@bookvelo.com